The Computer Support Specialist degree at Wiregrass Georgia Technical College now includes information technology service desk. This allows computer support specialists to learn the customer service skills needed to better communicate and assist with their customer’s information technology issues.
“Wiregrass is excited to offer this to our computer support students,” shared Eddy Harden, Computer Information System Technology Instructor. “The average salary for an entry level IT service desk specialist. in the United States is around $41,500. In the state of Georgia, the average yearly salary is around $53,090.
The IT service desk class is listed in the Wiregrass catalog as CIST 2130 and is called Desktop Support Concepts. It will be available online beginning Fall Semester. The course will introduce students to service desk concepts.
Wiregrass is accepting new students into the Computer Programming program for Fall Semester. To enroll in the degree or diploma, apply online by visiting www.wiregrass.edu. The Computer Programming diploma program qualifies for the HOPE Career Grant. Wiregrass is preparing for face-to-face classes for Fall Semester, classes begin August 18.