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Home»News»ANNUAL WATER TANK MAINTENANCE UNDERWAY, CUSTOMERS MAY EXPERIENCE DISCOLORED WATER
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ANNUAL WATER TANK MAINTENANCE UNDERWAY, CUSTOMERS MAY EXPERIENCE DISCOLORED WATER

SubmittedBy SubmittedMarch 13, 2024Updated:March 31, 20244 Views
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City of Douglas Water Tank Maintenance
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Beginning Tuesday, March 12, 2024, through Friday, March 15, 2024, the City of Douglas/ESG Operations Water Department will conduct annual tank maintenance at the elevated storage tank on Pearl Avenue. Maintenance is performed annually to check the tank’s structural integrity, allowing maintenance crews to correct any necessary repairs. Each City of Douglas water tank undergoes this process every four years.

When routine maintenance is performed, citizens may experience discolored water. Customers are advised to use precaution when washing clothes as it may discolor clothing. The Water Department has “rust-out” available, free of charge, to any customer who has washed clothing and clothing was discolored. Please call ahead to pick up the requested “rust-out” clothing packets.

To report discolored water, please call the Customer Care Center at (912) 384-3302 or dial 3-1-1 or the Water Department at (912) 389-3444.

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